If you have an existing RefWorks account, you can import your library into a new Zotero account. Some important things to know in advance:
Existing documents
Organization
Personal Notes and User fields
Digital File Attachments
There are two steps to moving from RefWorks to Zotero:
Let's start with Zotero
Now go to RefWorks
Option 1:
If you want to keep your folders organized as they already are, right-click a single folder (1) and choose Export (2). Select Bibliographic Software (3). This should download a text file. If it opens in a new tab instead, go to the browser menu and choose "Save as" to download the txt file.
Option 2:
To export your entire library at once, click Export in the Quick Access menu directly under your folders. Then select Bibliographic Software in the Export References pop-up window. This should download a text file. If it opens in a new tab instead, go to the browser menu and choose "Save as" to download the txt file.
Head back to Zotero
And now RefWorks again
And finally, Zotero
If text-based instructions are not for you, this video provides very clear instructions for how to export your references and import them into your Zotero client.
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